Internal Complaints Committee

As per AICTE guidelines , the following members are appointed as Internal Complaints Committee (ICC) at Alwardas Polytechnic, RRV Puram, Gopalapatnam, Visakapatnam – 29, from 15 th July 2025 and they are bound to follow the rules and regulations duties related to Internal Complaints Committee (ICC) members.

Establishment of Online Grievance Redressal Mechanism

In line with the institution's commitment to ensure a fair, transparent, and responsive environment for all students, faculty, and staff, we are pleased to announce the establishment of an Online Grievance Redressal Mechanism.

Objective

The online grievance system is aimed at addressing concerns related to academic, administrative, or any other issues faced by students, faculty, and staff within the institution. This mechanism ensures a structured process for submitting, tracking, and resolving grievances in a timely manner.

Features of the Online Grievance Redressal System

1. Ease of Access: The grievance submission portal is accessible via the institution’s website or directly at https://alwardaspolytechnic.edu.in/contact-us/
2. Types of Grievances: The portal allows students, faculty, and staff to raise concerns related to:
   • Academic issues (e.g., course delivery, examinations, grading)
   • Administrative issues (e.g., attendance, facilities)
   • Personal safety and harassment concerns
   • Infrastructure and maintenance-related grievances
   • Any other grievances affecting institutional life
3. Anonymity and Confidentiality: The system ensures confidentiality and offers the option to submit grievances anonymously, with no fear of retaliation.
4. Tracking and Resolution: All grievances will be acknowledged within three working days and addressed according to the institutional grievance handling protocol. Regular updates will be provided through the portal, ensuring transparency.
5. Response Time: Grievances will be reviewed and resolved within three working days, with a final decision communicated to the complainant.

How to Use

• Visit the grievance portal: https://alwardaspolytechnic.edu.in/contact-us/
• Fill out the grievance form with the necessary details.
• Submit the form for review and follow up.
• You will receive an acknowledgment email once your grievance has been submitted successfully.

We encourage all members of the institution to utilize this mechanism for timely resolution of grievances. Our goal is to create a conducive environment that supports academic, administrative, and personal well-being for everyone.

Grievance Redressal Committee

As per AICTE guidelines, the following members are appointed as the Grievance Redressal Committee at Alwardas Polytechnic, RRV Puram, Gopalapatnam, Visakhapatnam-29, from 06th September 2023. They are bound to follow the rules and regulations related to Grievance Redressal Committee duties.

Objectives

• To provide an opportunity for students to freely express their grievance with utmost anonymity.
• To set up a mechanism for speedy and expeditious resolution of grievances.
• To provide appropriate counseling to students during the grievance resolution process.
• To promote cordial relationships among students.

Functions of the Committee

1. Conduct student counseling at regular intervals for healthy progress in professional guidance, career advancement, and all-round development.
2. Conduct counseling for course-specific, laboratory-specific, and overall student development.
3. Advise the principal on problems faced by students (e.g., ragging, examinations, transportation, canteen facilities) and report regularly to support smooth functioning.
4. Ensure suggestion boxes are appropriately placed, complaints are filed, and documented properly.

Mode of Submitting the Grievance

An aggrieved student can submit their grievance through:

• The online portal on the college website
• By email at polytechnicsanketika@gmail.com
• By dropping the complaint at the grievance box on campus

Grievance Mechanism

1. Upon receiving a complaint, the college refers it to the Students Counselling, Mentoring & Grievance Redressal Committee with comments within 15 days.
2. The Committee schedules a hearing and informs the aggrieved student.
3. The student may appear in person or authorize a representative to present the case.
4. The Committee reports with recommendations to the principal within 15 days.
5. Any unresolved grievances are escalated to the Counseling, Mentoring & Grievance Redressal Committee, which reports to the principal and provides a copy to the student within 15 days.

Internal Assessment Related Grievances

1. A three-tier mechanism resolves internal assessment grievances:
2. Step 1: Bring the grievance to the concerned course teacher.
3. Step 2: If unresolved, escalate to the Class Teacher/Mentor.
4. Step 3: If still unresolved, refer to the Student Grievance Redressal Committee.
5. The Committee aims to resolve grievances within 7 days, considering the student’s interests.

Consequences of Non-Compliance

Any contravention of regulations by the college invokes actions as per Regulation 10 of the UGC Regulations, 2019.

Online Grievance Redressal

Students, faculty, and staff can submit their grievances through the online form below. This ensures confidentiality, timely tracking, and resolution of all concerns related to academic, administrative, or personal issues.

Internal Quality Assurance Cell (IQAC)

A Cell has been constituted with the following members in Alwardas Polytechnic, under the coordination of Mrs. S. Bharathi, HOD, BS&H. The committee is responsible for preparing documentation, procuring required data and certificates, and preparing a draft application for NBA accreditation.

Members of IQAC

IQAC Vision

• To achieve excellence in holistic development of students to their full potential
• To ensure quality in every walk of campus life

IQAC Mission

• Commitment to group effort
• To ensure quality service to all stakeholders of the institute
• Commitment to development of core competencies of both students and faculty

IQAC Motto

• Innovation
• Integrity
• Leadership

IQAC Objectives (As per NAAC Guidelines)

• To develop a system for conscious, consistent and catalytic action to improve academic and administrative performance.
• To promote measures for institutional functioning towards quality enhancement through internalization of quality culture and institutionalization of best practices.

Strategies

1. Ensuring timely, efficient, and progressive performance of academic, administrative, and financial units.
2. Adoption of relevant and quality academic and research programmes.
3. Ensuring equitable access to and affordability of academic programmes for various sections of the society.
4. Optimization and integration of modern methods of teaching and learning.
5. Ensuring credible assessment and evaluation processes.
6. Ensuring proper allocation, adequacy, and maintenance of support structures and services.
7. Sharing research findings and networking with other institutions in India and abroad.

Functions of IQAC

• Development and application of quality benchmarks.
• Setting parameters for various academic and administrative activities of the institution.
• Facilitating a learner-centric environment conducive to quality education and faculty development.
• Collection and analysis of feedback from all stakeholders on quality-related institutional processes.
• Dissemination of information on various quality parameters of higher education.
• Organization of intra- and inter-institutional workshops and seminars on quality-related themes and promotion of quality circles.
• Documentation of various programmes and activities leading to quality improvement.
• Acting as a nodal agency for coordinating quality-related activities, including adoption and dissemination of best practices.
• Development and maintenance of institutional database through MIS for maintaining and enhancing quality.
• Conduct of Academic and Administrative Audits along with follow-up activities.
• Preparation and submission of the Annual Quality Assurance Report (AQAR) as per NAAC guidelines.

Submit Your Response

Use the form below to submit related queries or feedback:

SC / ST Committee

As per AICTE guidelines , the following members are appointed as SC/ST Committee at Alwardas Polytechnic, RRV Puram, Gopalapatnam, Visakapatnam – 29, from 10 th October 2025 and they are bound to follow the rules and regulations duties related to Grievance SC/ST Committee Members.

Submit Your Response

Use the form below to submit related queries or feedback: